The person receiving the call sets their own rate. The caller pays that rate in Carrots.
How charging works
- Rates are shown as Carrots per minute, but you're actually charged by the second.
- During the call, the remaining talk time is shown on screen.
- When you have 1 minute of balance left, we'll let you know, and you can top up without ending the call.
- If your balance runs out, the call ends.
- If you turn on auto-translated captions, extra Carrots are charged for the time they're on.
When you're not charged
- The other person doesn't answer
- You cancel the request before it connects
- The call fails to connect right after being accepted because of a network problem
Some people take calls for free. Always check the rate on their profile and on the request screen.