Skip to content
Back to list

Safety & reports

What are yellow and red cards?

tokki uses a card system to keep conversations respectful for everyone.

  • Yellow card — given when inappropriate behavior is confirmed.
  • Red card — given when you collect two yellow cards. Your access to the service is permanently restricted.

Immediate permanent restriction

Serious violations like these can lead to a permanent restriction without warning.

  • Inappropriate behavior toward minors
  • Clear financial fraud, threats, or threats to someone's safety or life
  • Recording, capturing or sharing calls without consent
  • Creating another account to get around a restriction

Appeals

You can appeal within 7 days of being notified by emailing help@tokki.im.

Accounts that are permanently restricted can't sign up again.

Didn't find what you need?

Send us a message and we'll get back to you soon.

Contact us